Contact Us

1. Customer Support

  • Our team is committed to providing friendly, timely, and helpful support.

  • For any questions regarding orders, shipping, returns, products, or general inquiries, please contact us at:
    Company: MANLY CHIC LLC
    Address: 5555 YOUNGSTOWN WARREN RD UNIT 12
    NILES, OH 44446
    Email: SpiersAmbrister@gmail.com

2. Response Time

  • We strive to respond to all inquiries within 24–48 hours on business days.

  • For urgent issues, please indicate “Urgent” in your email subject line.

3. Order Inquiries

  • Include your order number and product details for faster assistance.

  • Our team can help with:

    • Order status and tracking

    • Product availability

    • Modifications or cancellations (before shipping)

4. Shipping & Delivery Questions

  • For questions about shipping times or delays, please refer to our Shipping Policy and contact us if your package has not arrived within the estimated delivery window.

  • We provide tracking numbers for all orders and assist in resolving delivery issues.

5. Returns & Refunds

  • For returns, replacements, or refunds, contact us before returning items.

  • Our team will provide step-by-step instructions and ensure your issue is resolved promptly.

  • Please refer to our Return & Refund Policy for details.

6. Customer Protection

  • Your satisfaction and safety are our top priorities.

  • All communication is handled confidentially.

  • Issues related to lost, damaged, or incorrect items are fully covered by Cannaffis.

  • We are committed to ensuring a hassle-free shopping experience and protecting your rights.

7. Feedback & Suggestions

  • We welcome feedback to improve our products and services.

  • Share your ideas or suggestions via spiersambrister@gmail.com.

Key Features of This Policy:

  • Clear structure: Sections for support, response time, orders, shipping, returns, customer protection, and feedback.

  • Protects customer rights: Covers issues like lost/damaged items, confidential communication, and hassle-free support.

  • Compliant with: Shopify/independent sites and Google Merchant Center (GMC) requirements.

  • Direct contact: Provides a single trusted email for support.