Privacy Policy

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Personal Information: Name, email address, phone number, billing and shipping addresses.

  • Payment Information: Payment details processed securely through trusted payment gateways (we never store full credit card information).

  • Usage Information: IP address, browser type, pages visited, and interaction with our site to improve user experience.

  • Cookies & Tracking: We use cookies and similar technologies to enhance your shopping experience, remember preferences, and analyze site traffic.

2. How We Use Your Information

Your information is used for:

  • Processing and fulfilling orders

  • Providing customer support and resolving inquiries or issues

  • Communicating order status, promotions, and updates (you may opt-out of marketing emails)

  • Improving website performance and user experience

  • Preventing fraud and ensuring secure transactions

3. How We Protect Your Information

  • We use industry-standard encryption and secure servers to protect your personal and payment information.

  • Only authorized personnel have access to personal information necessary to perform their job duties.

  • We never sell or share your personal data with third parties for marketing purposes.

4. Sharing Information

  • We may share your information with trusted service providers who assist with:

    • Payment processing

    • Shipping and delivery

    • Website hosting and analytics

  • These service providers are bound by confidentiality agreements and can only use your information to perform the services they provide to us.

5. Customer Rights

  • You have the right to:

    • Request access to your personal data

    • Request correction of inaccurate information

    • Request deletion of your personal data

  • To exercise these rights, contact us at spiersambrister@gmail.com. We will respond promptly and ensure your requests are handled securely.

6. Data Retention

  • We retain your personal information only as long as necessary to provide our services, comply with legal obligations, and resolve disputes.

  • Information no longer needed is securely deleted or anonymized.

7. Children’s Privacy

  • Our website is not intended for children under 13 years old.

  • We do not knowingly collect personal information from children.

8. Updates to This Policy

  • We may update this Privacy Policy from time to time.

  • Any changes will be posted on our website, and continued use of the site constitutes acceptance of the updated policy.

9. Contact Us

  • For any questions regarding this Privacy Policy or your personal data, please contact us at spiersambrister@gmail.com.

  • Cannaffis is committed to transparent, safe, and privacy-focused customer experiences.